FAQ – Frequently Asked Questions

+What should I do before arrival?
Before arrival you should contact the accommodation to communicate the arrival time.Call us +39 3397571714 or email us info@casecafarella.it.
+What are the check-in and check-out times?
Check-in is from 14:00 and check-out within 10:00. Guests can leave their luggage at the accommodation before check-in and after check-out time.
+What credit cards do you accept?
Visa, Mastercard, Maestro and Pagobancomat.
+Can I cancel my reservation?
Yes, within cancellation terms. Check terms and conditions.
+Is there an Internet connection available?
Yes, wi-fi is available outside by the garden for free.
+What does the price include?
The price includes gas, water and light costs, ordinar final cleaning and weekly linen and towels.
+Do you have a parking?
Yes for maximum 1 car for each apartment.
+Is there a laundry service available?
Upon request and payment is available an external laundry service.
+Is there a television in the apartment?
Yes, each apartment is equipped with tv..
+Do you accept groups?
Yes, we can accommodate up to 10 people in the holiday houses and an additional 16 people in our room & Breakfast, located at 300 m of distance.
+Do you have bay cot?
Yes, on request and subject to confirmation of the accommodation.

GENERAL

+How do I get to the accommodation from arrival port?
From the port of arrival you can take a taxi, the bus (www.trasportisalina.it) or reach us with your vehicle or rented car.
+Where is the accommodation located?
Check the homepage to find out our spot.
+What services are there in town?
All main services: supermarket, shops, pharmacy, medical, bakery, butcher, fish shop, gas station, car rental, boutiques, bars, restaurants, tobacco shop, post office, bank with ATM, diving center, taxis, beauty center, pastry shops, boat rentals.
+Do you organize transfer from Catania airport?
Yes, we are at your disposal to book transfers, hydrofoil tickets and everything you need for your trip.
+Where do I get ferry tickets?
Directly from our website page book your ferry.
+Are there any restrictions for car landing on the island?
No, at the moment. We suggest that you always take the ferry if you arrive by car.
+Is it possible to visit the other islands?
Yes, there are daily boat trips organized to other islands or you can go by hydrofoil independently. Salina, in the center of the archipelago, is a good base.
+What does Salina offer during low season?
Salina, with its mountains of Monte Fossa delle Felci e Monte Porri, offers wonderful walks in close contact with nature. Guests can also go to the discovery of local products, food and wine events and cultural traditions, tastings. Depending on the period you will also have the opportunity to attend and learn about the harvest and the collection of the caper.